At Management & Information Technology University, Sikkim, the Ombudsperson serves as an independent authority dedicated to addressing grievances and ensuring fairness for students, faculty, and staff. The office of the Ombudsperson upholds justice, impartiality, and accountability, making sure that every concern is heard and resolved in a transparent manner.
Role and Responsibilities
The Ombudsperson is entrusted with:
Addressing grievances related to admissions, examinations, scholarships, and other academic matters.
Ensuring compliance with rules, regulations, and guidelines issued by the UGC and other statutory bodies.
Mediating disputes and facilitating fair resolutions between students, staff, and university authorities.
Promoting awareness about rights, responsibilities, and available grievance redressal mechanisms.
Maintaining impartiality and confidentiality while resolving issues.
Commitment to Students and Faculty
The Ombudsperson acts as a trusted guide for students and faculty members who may face challenges during their academic journey. By ensuring timely redressal of complaints, this office builds a safe and supportive environment where learning and growth can flourish without obstacles.
Contribution to Good Governance
Through fair practices and transparent procedures, the Ombudsperson strengthens the governance of the university. The role ensures accountability at every level and reinforces the university’s credibility in delivering quality education.
Building Trust for the Future
As a newly established institution, MIT University Sikkim recognizes the importance of trust and integrity. The Ombudsperson plays a vital role in embedding these values into the university culture—ensuring that our guiding principle, “Choose the Right Course, Shine in the Future,” is reflected in every student’s experience.